Shipping Policy


TURNAROUND TIME
All orders are shipped within 3-5 business days, Monday - Friday 9am - 6pm. Orders are not shipped or delivered on
weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there is a significant delay in shipment of your
order, we will contact you via email.


CARRIERS
We use the following carriers for the shipment of our orders:
FED-EX, USPS and UPS


ORDER TRACKING
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. The tracking number will be active within 24 hours.  Please note that some orders using 1st Class USPS mail will not have tracking numbers.


SHIPPING RATES
Currently we offer free domestic (United States) shipping. Rates for international shipping will be provided on a case to case bases until we have automated the system.


CUSTOMS, DUTIES AND TAXES
Daria Aksenova is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


DAMAGES
While we do our best to rectify the situation, Daria Aksenova is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim (Please save all packaging materials and damaged goods before filing a claim).